Thursday, December 5, 2013

Our customers speak

"We stayed here with our child in a Sultane room for a few nights. Everyone at the hotel was lovely and helpful. The grounds were immaculate. The pool was warm, the chairs comfortable, the sun terrace glorious. We had our fireplace lit every evening and had drinks on our balcony. Breakfast is included and is delicious and plentiful. We also tried lunch and dinner in the restaurant - both very good as well. The servers were delightful and eager to please - always happy and smiling. Youssef at the front desk was terrific and helpful as was Luc, the manager. The garden is lovely - birds singing. The room was large and comfortable and beautifully decorated with huge ceilings and large windows opening onto a private garden with chairs and a hammock. We even loved the toiletries in the room. My only complaint was the pillows. But I find this issue at a lot of hotels. I can't understand why you would have such a wonderful luxurious room and such uncomfortable pillows. Please get some nice fluffy down pillows - and convince the owners of other lovely hotels to do the same!"